Privacy Policy - ENGLISH VERSION

Privacy Policy

This privacy protection policy as defined below or under operating conditions is an integral part of the operating conditions on the https://www.amit-pastry.com website and is subject to the instructions (“Terms of Use”).

Browsing and using the website and/or ordering products on the website (hereinafter: “Website Use”) are subject to a privacy policy and constitute your unconditional consent to the instructions and/or conditions specified in this privacy policy. Should you not agree with the full and unreserved privacy policy, please stop browsing the website and using it in any way immediately.

Activities on the website, in the services and content included therein, indicate that you agree with this privacy policy (hereinafter: “Privacy Policy”) and other conditions that appear on the website, including Terms of Use and other instructions that may appear with regard to the website use (hereinafter, jointly: the “Binding Document”).

Providing your details on the website

Some of the services on the website of Amit Frozen Baked Good (2003) Ltd. (hereinafter: the “Company”) require identification. Upon performing actions on the website, including reviewing the range of products on the website, your reading details will be recorded. In addition, in other sections and services on the website, you will be asked to provide personal details.

To use the website, you must provide correct, accurate and complete details. Providing incorrect details, or failing to provide details can prevent you from using the services on the website, quality services provided to you, including rejecting the execution of your order, attempt to contact or make a delivery. Should your details change – you have to update them on the website accordingly.

Information collected regarding Website Use

When using the website, the site administration may collect data regarding the information you have read, services that interested you, etc., and use the services of third parties to collect data and carry out an anonymous statistical or aggregate analysis in respect of Website Use, including information on the website concerning you and your details. Data collection may also be carried out through technological identifiers embedded in the equipment and/or technological services you use: IP address.

Data Processing

Details you provide and details to be collected regarding your activities on the website will be maintained in the company’s database. Continuing using the website and/or giving your consent to data collection and processing under the terms of the Privacy Policy indicates that you agree that your details will be maintained and managed in the company’s database. The database will be used for the purpose for which the database was established and in accordance with the provisions of this Privacy Policy or any law, as well as for the purposes listed below:

To allow you to use the services on the website, including viewing your details, performing actions via the digital customer service channels independently, ordering products, scheduling a technicians, etc.;
To improve and optimize the services and standards offered on the website, including creating new services and contents tailored to the needs of website users and their expectations, and changing or canceling existing services and contents. Information to be used by the website administration will mainly be statistical and will not identify you personally; to approve users and tailor services according to their preferences and for this purpose – to create profiles of customers and monitor Website Use;
To contact you when the website administration deems fit to do so;
To conduct periodical surveys and polls;
To analyze, control and deliver statistical information to third parties. This information will not identify you personally;
To enable proper operation and development of the website;
To allow the website administration to perform customer management;
To identify, prevent and handle technical issues;
To tailor the site according to your preferences and personal characteristics;
To supervise website safety and security;
To prevent fraud or prohibited activity, as well as to enforce the website’s Terms of Use;
To conduct sales and marketing activities;
To provide service and information to website users and customers;
For any other purpose, as specified in the Privacy Policy, Terms of Use or Purchase Conditions;
To send you, from time to time, information by email about our services and products, as well as promotions and information regarding other products and services. You may withdraw your consent at any time and cease receiving such information. It is hereby clarified that your consent to this Privacy Policy is for the purpose of the provisions of the Privacy Protection Law, 1981, and any other relevant law;

Providing information to third parties

Website administration will not provide to third parties your personal details and information collected about your activity on the website, except for the following:
Should it be necessary for proper delivery of the website’s services, customer service and support, website management and control, financial charges, when we are required to do so according to an authority’s order, in order to prevent damage to you and/or a third party, when the information is uploaded to the site by you for the purpose of it being publicly visible, including in forums and/or comments, and/or for the purpose of responding to your requests, and/or in case we transfer our activities to another entity and/or merge with it, and/or to enable various marketing activities, including direct mail, etc.
If necessary, website administration may allow access to your personal details through an index list to its agents, contractors, business partners, companies affiliated with it or other service providers. Third parties will be able to use your personal information only for the purpose of providing their services to the website administration and will not be allowed to use them for any other purpose. Such third parties include IT providers (such as cloud service providers and external server providers), media advertising agencies, research and survey service providers, etc.
Should you violate the website’s Terms of Use and Purchase Conditions, or should you perform through the site, or in connection with it, any actions deemed by the site administration to be against the law or an attempt to perform such actions;
Should the website administration receive a judicial order instructing it to provide your details or information about you to a third party;
In any dispute, claim, lawsuit, demand or legal proceeding, if any, between you and the website administration;
In any case the website administration will consider that providing the information is necessary for preventing serious damage to your body or property or to the body or property of a third party;
Should the website administration organize its activities or the website’s activities in a different framework, as well as in case it changes its legal structure or merges with another body, or merges the website’s activities with the activities of a third party – it shall be entitled to transfer to the new corporation a copy of the information stored about you in the website administration’s database, provided that this corporation accepts the provisions of this Privacy Policy towards you.

Transferring such information may include transferring information outside the borders of the State of Israel, subject to an agreement that stipulates the relevant privacy protection laws, e.g. transfer of information to Amazon Cloud.

Mailing List

Subject to your consent, we may send you commercial information about products and services. In such case, we will ask for your consent according to Section 30A of the Communications Law (Bezeq and Broadcasting), 1982. Should you not want to continue receiving the information, you shall ask the company in writing to remove you from the mailing list/database by emailing your request to info@amit-pastry.com and/or by sending an SMS message to 054-3132468.

Cookies

Website administration may use cookies for the website’s proper operation, as well as in order to collect statistical data about the website use, verify details, tailor the site in accordance with your personal preferences and for information security purposes. “Cookies” are text files, which your browser creates according to a command from the website administration’s computers. Some cookies expire when you close your browser, while others are saved on your computer’s hard drive. Cookies contain various information, such as the pages you opened, how long you stayed on the website, where you came to the site from, sections and information you want to see upon opening the website site, etc. They are also used to save the effort of entering your details every time you access sections of the website that require registration, if any. The data stored in cookies files is encrypted and the website administration takes precautions to ensure that only the website administration’s computers will be able to read and understand the data stored therein.

If you do not want to receive cookies, you can prevent this by changing your browser settings. To do so, see the Help section of your browser.

Analysis and monitoring

The website uses Google Analytics, which is a tool designed for monitoring website activities based on anonymous information only, for the purpose of improving the services on the website (hereinafter: the “Tool”). The Tool collects information such as the website use frequency, which pages the users visit and which websites they visited before opening the website. Website administration does not use the aforementioned information to identify website users and in general, does not cross-check information obtained from the Tool against with personal information it has about the website users. In addition, the ability of the Tool itself to make use of information in respect of your use of the website is limited by the Tool’s Terms of Service, which can be found at http://www.google.com/analytics/terms/us.html, and by Google’s Privacy Policy, which can be found at http://www.google.com/policies/privacy/. You can prevent your information from being used by the Tool at any time by downloading and installing the Google Analytics Opt-out Browser Add-on, which can be found at https://tools.google.com/dlpage/gaoptout

In addition, the website uses the Hotjar platform and the application uses the Appsee platform, which is an analysis and monitoring platform that allows to collect aggregated information and identifiable information about the use of the website or application, as the case may be (browsing time, which sections the user visited, his login location, as well as recording of the user’s browsing session). The use of identifiable information is extremely limited, and the company only keeps a sample percentage thereof, for a short time. Access to such information is granted to a very limited number of people.

Information Security

Website administration implements information security systems and procedures on the website, and uses external storage servers, including those of third parties. While these systems and procedures reduce the risks of unauthorized access to the website administration’s computers, they are not completely secure. Therefore, the website administration does not guarantee that the services on the website will be absolutely protected from unauthorized access to the information stored therein.

Right to review, correct or delete information

According to the Privacy Protection Law, 1981, every person has the right to review by himself, or via a representative, upon receiving a written approval or via a legal a guardian, the information about him/her that is stored in a database. Should you find out that the information about you is incorrect, incomplete, unclear or invalid, you may contact the website administration with a request to correct the information or to delete it. Should there be a reason to refuse to this request, we will inform the applicant in the manner set forth in the articles, and you may appeal in the manner set forth in the articles.

In addition, if the information in the company’s databases is used for the purpose of contacting you personally, based on your belonging to a certain population group, determined according to one or more characteristics of people whose names appear in the database (“contacting via direct mail”), then, according to the Privacy Protection Law, 1981, you are entitled to demand in writing to delete the information relating to you from the database. In such case, the website administration will delete information it needs only to contact you with promotional offers as mentioned above. Please note that deleting information may prevent you from continuing to receive services on the website. Information the company needs for the purpose of conducting its business, including statistical, anonymous or aggregated information for the purposes of statistical analysis and documentation of commercial and other actions you performed on the website, will continue to be stored by the company in accordance with the law.

Such inquiries should be sent to the company by email at info@amit-pastry.com and/or

by phone: 03-7705050

Changes in the Privacy Policy

The website administration may change the Privacy Policy at any time and asks the users to review this Privacy Policy from time to time. The changes in the Privacy Policy will take effect immediately and further activity following the change in terms indicates your consent to the new terms of the Privacy Policy. Private information will be corrected in order to comply with any legal requirement; the corrections may enter the policy immediately, or as required by law, without prior message. If you do not agree with the new terms, you should stop using the website.

**You can review the current Privacy Policy by clicking on the appropriate link on the website.

**This policy is formulated in the masculine form for convenience only, it is general, and refers to women as well.